Contact — Chishlo Foundation
Contact us

Get in Touch

Have questions about our programs, partnerships, or how you can help? We'd love to hear from you.

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Contact information

Send Us a Message

What happens after you submit?

We respond within 2 business days. For urgent matters, call our helpline at +254 701 609 119.

For hearing screening emergencies, please visit your nearest public health facility.

Our process

  1. We receive your message and log it in our system
  2. It's routed to the right team member
  3. You get a personal response within 2 business days
  4. We follow up until your question is fully answered

Every message matters to us. A real person reads and responds to each one.

Reach the right person

Contact Specific Departments

Visit Our Offices

Office 1

Glogoh Hospital, Eldoret-Kisumu Rd, Eldoret, Kenya 30100

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Office 2

Opposite Real Hospital, Nyerere Rd, Eldoret

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Office Hours

Monday-Friday: 9 AM to 5 PM
Saturday: 10 AM to 2 PM
Sunday: Closed

Getting Here

Both offices are accessible via public transport. Ample parking available at both locations.

Directions to Office 1 → Directions to Office 2 →
Quick answers

Frequently Asked Questions

How do I know if my child needs a hearing screening?

If your child does not startle at loud sounds by 3 months or babble by 9 months, contact us or visit your nearest health facility.

Do you offer services outside Eldoret?

Yes, we have programs in 27 counties with community health workers trained to screen and refer.

How can my company partner with Chishlo?

Email our partnerships team at partnership@childrenspeechandhearing.org to schedule a meeting.

I want to volunteer. How do I start?

Fill out the contact form with "Volunteer" in the subject line and we will send you opportunities.

Are donations tax deductible?

Yes, Chishlo is a registered NGO and all donors receive official tax receipts.

How do I report a problem with a hearing device?

Call our support line at +254 701 609 119 or email support@childrenspeechandhearing.org.